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Frequently Asked Questions

click on the question - get the answer

 

I signed up.  Now what do I do?

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How do I add my photo and logo?

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My picture is HUGE.  Why?  How do I fix it?
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How do I know when the new newsletter is ready?
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How do I create a list of clients to send the newsletter to?
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Some of my clients aren't getting the link to my newsletter when I send it to them via email.  Why not?
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Will the newsletter be sent automatically?
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How do I send the newsletter?
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Can the newsletter be copied and mailed to a farm area?
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Can I copy the content and put it on my pages directly?

 

 

I signed up.  Now what do I do?
You automatically receive a confirmation email, whether your payment is successful or not.  The email contains your admin page and information, along with suggested links to your content and newsletter pages.  If you can can make changes to your navigation bar, create navigation to these pages (or others that you choose).  If you need your web master or account executive to handle it, contact them for help with creating navigation to your pages.  Provide them with a copy of your confirmation email after you delete your password information.

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How do I add my photo and logo?
The best way is to use the ones already on your existing web site if they have been saved to your computer's hard drive.  If you "right-click" on the photo/logo on your web site, one of the choices should be "save as."  Save it to your desktop or a folder on your hard drive.  When you fill out the form to register for the content/newsletter package, you reach a section to add your photo.  The button that says "browse" allows you to navigate to the image file on your computer.  Once you choose the file, our program adds that photo to your content/newsletter package.

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My picture is HUGE.  Why?  How do I fix it?
This often happens when you choose an image file that has not been converted to jpeg or gif format (types of images that are used on the web).  Sometimes the images are huge, so we recommend you use the method listed just above to add your photo.  However, you can always call us and ask for help.
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How do I know when the new newsletter is ready?
At some time on the first of the month, the newsletter page changes.  It automatically updates to the new month.
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How do I create a list of clients to send the newsletter to?
If you use Outlook Express as your email program, you use your address book.  Create a new subheading called "clients" or "buyers" (or whatever) and enter the data for those you wish to send the newsletter to.  When you create the email informing them of the new edition of the newsletter, click on "Bcc" (blind carbon copy) up in the "from" and "to" section of your email.  It will allow you to select everyone in that section of your address book without revealing the others that you also sent the message to.
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Some of my clients aren't getting the link to my newsletter when I send it to them via email.  Why not?
Your problem is probably with AOL users.  We have a page that explains what you need to do that will properly display the link to AOL users - click here.
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Will the newsletter be sent automatically?
We write the newsletter, but do not handle your client email list or delivery.  You need to set up a system to do that.  For example, Advanced Access clients use their Intellicard service to do this.  Some others use their Outlook Express address book.
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How do I send the newsletter?
There are several ways.  Most agents just send an email informing them the new newsletter is available, and providing the "link" to the URL (web page location) in the email.  It might be good to provide some "highlights" to entice them to visit.  You can also send the entire page, by visiting the newsletter page in your Internet Explorer browser, clicking on "File" in the menu at the top of the browser, then clicking on "send" in the drop-down menu.  Choose "page by email" and your email program should open.
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Can the newsletter be copied and mailed to a farm area?
No.  The newsletter has not been designed for this purpose, but solely for use on the web.  Later, we may come up with a paper-based product similar to others in use.  Realty Times has a paper newsletter service available at $299 per year.
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Can I copy the content and put it on my site?
No.  We tried this in the beginning, but it does not work.  Neither does any other major content provider allow this, either.  The main reason is copyright protection.  There is no way to effectively manage who has the right to use the material and who does not once it spreads out among thousands of web sites.  Therefore, we host the pages on realestateabc.org.  If someone has copied the content onto their own pages (outside of one major licensing agreement we made with a web developer in the beginning) we know they are violating our copyright and call the attorneys.