I signed up. Now what do I do?

You should have received an email which tells you the URL (web site address) of your various pages. You need to have your webmaster or web site developer modify the navigation of your web site to include those pages. You can forward a copy of the email you received after signing up, but you may consider whether you want to include your password or not.

How do I add my photo and logo?

The best way is to use the ones already on your existing web site. If you "right-click" on the photo/logo on your web site, one of the choices should be "save as." Save it to your desktop or a folder on your hard drive. When you fill out the form to register for the content/newsletter package, you reach a section to add your photo. The button that says "browse" allows you to navigate to the image file on your computer. Once you choose the file, our program adds that photo to your content/newsletter package.

My picture is HUGE. Why? How do I fix it?

This happens when you choose an image file that has not been converted to jpeg or gif format (types of images that are used on the web). Sometimes the images are huge, so we recommend you use the method listed above to add your photo. However, if you send us an email (webmaster@realestateabc.com), we'll fix it for you.

How do I know when the new newsletter is ready?

We intend to have it available on the 1st of each month. All that will happen is that the new version will replace the previous version. We'll send an email informing you the new version is ready.

How do I create a list of clients to send the newsletter to?

If you use Outlook Express as your email program, you use your address book. Create a new subheading called "clients" or "buyers" (or whatever) and enter the data for those you wish to send the newsletter to. When you create the email informing them of the new edition of the newsletter, click on "Bcc" (blind carbon copy) up in the "from" and "to" section of your email. It will allow you to select everyone in that section of your address book without revealing the others that you also sent the message to.

Some of my clients aren't getting the link to my newsletter when I send it to them via email. Why not?

Your problem is probably with AOL users. We have a page that explains what you need to do that will properly display the link to AOL users - click here.

Will the newsletter be sent automatically?

We write the newsletter, but do not handle your client email list or delivery. You need to set up a system to do that. Advanced Access clients can use their Intellicard service to do this. It is what we use.

How do I send the newsletter?

There are several ways. Most agents just send an email informing them the new newsletter is available, and providing the "link" to the URL (web page location) in the email. It might be good to provide some "highlights" to entice them to visit. You can also send the entire page, by visiting the newsletter page in your Internet Explorer browser, clicking on "File" in the menu at the top of the browser, then clicking on "send" in the drop-down menu. Choose "page by email" and your email program should open.

Can the newsletter be copied and mailed to a farm area?

No. The newsletter has not been designed for this purpose, but solely for use on the web. Later, we may come up with a paper-based product similar to others in use.

Can I copy the content and put it on my site?

No. We tried this in the beginning, but it does not work. Neither does any other major content provider allow this, either. The main reason is copyright protection. There is no way to effectively manage who has the right to use the material and who does not once it spreads out among thousands of web sites. Therefore, we host the pages on realestateabc.org. If someone has copied the content onto their own pages (outside of one major licensing agreement we made with a web developer in the beginning) we know they are violating our copyright and call the attorneys.